Privacy Policy
At HomeExtensionsRUs, your privacy is our priority. We are committed to handling your personal information with transparency, care, and security. This Privacy Policy explains what data we collect, how we use it, and the steps we take to protect your information when you interact with our website or request our home extension services.
Data We Collect
We collect information you provide voluntarily, such as name, email, phone number, and postcode when booking a free consultation or contacting us. We may also gather technical data like IP addresses, browser type, and browsing behaviour to improve your experience and ensure our website functions efficiently and securely.
How We Use Your Data
Your data is used solely to provide our complete home extension services, respond to enquiries, improve our website, and communicate relevant updates or offers. We never sell your information and only share it with trusted partners where necessary for service delivery, such as council planning bodies or contractors involved in your project.
Data Security & Storage
We implement robust security measures to protect your personal data, including encryption, secure servers, and access controls. All information is stored in compliance with GDPR and UK data protection laws. Our team regularly reviews these measures to ensure ongoing safety of your data throughout your home extension journey.
Your Rights
You have the right to access, correct, or request deletion of your personal information at any time. You may also withdraw consent for marketing communications. To exercise these rights, simply contact us using the details provided on this page, and we will respond promptly to ensure your privacy is respected.
Cookies & Tracking
Our website uses cookies and tracking tools to enhance user experience, monitor site performance, and tailor content. You can manage your cookie preferences via your browser settings. Essential cookies are necessary for website functionality, while optional cookies improve marketing and analytics insights.
A full Cookie list is at the bottom of this page
Contacting Us
For questions or concerns about your privacy or to request access to your data, please reach out to HomeExtensionsRUs at our St Albans office, via email, or through our contact form. We are committed to resolving enquiries promptly and ensuring your experience with our services is secure and trustworthy.
